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SilkMineral
Shopping @ Silkmineral
Ordering
We are using Paypal shopping cart. Your order will be send to our email from Paypal once payment is verified. If you have special instruction for shipping, please indicate in the remarks/comments box.
Shipping
We uses TAQBIN Courier service for our domestic shipping (SINGAPORE), it is charge at flat rate of SGD$6.
Overseas Ordering
Our paycart is limited in settings. For overseas ordering, please send us your order via email scoops.by.lolita@gmail,com and we will send you an Paypal Invoice.
If you have any shipping preferances, do let us know or else we will quote you airmail rate per default.
Shipping Responsibility
We take good care in wrapping the parcels and dutifully arrange the postage. If you are worried about lost parcels for any Normal mail or Airmail which do not have tracking references, you could tell us to arrange alternate shipment mode such as Registered Mail/DHL/FEDEX at an increase charge borne by you. We regret to say that we do not compensate for any missing mail, but we will definitely help to track down the items as best as we could from our local facility (Singapore Post Office)
Refund Policy
Due to hygiene issues, we regret to say we do not accept return. We encourage you to buy our trial sets first to try out the product prior to purchasing our bigger economic size. However, should you have any concerns or questions, please feel free to contact us. We'd be more than happy to help.
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